FAQs

Is there a sign-up fee?
We are currently free for our partner brands. If you sign with us, we will give you free access to the platform until June 2018 (you are in no way obligated to partner with us past that point).

What happens after June 2018?
Post June 2018, we will charge our partners a nominal fee to list their offers on the app.

How are offers redeemed?
Every brand that is registered is provided a unique four-digit code. When students purchase an offer, they will visit your store and hand their phones over to an employee. Your employee must then enter this four-digit code into the students’ phones, and the offer will be redeemed.

The four-digit code for a particular brand can be found in the Brands List.

How does point accumulation work?
Students earn 1 point for every 3 minutes their phone is locked.

What stops students from sitting at home and collecting points?
Lock&Stock is programmed to only function on college campuses. The moment a student leaves his or her respective campus, point accumulation no longer works.

Can offers be edited?
Offers can be edited as long as they are still pending.

If you wish to change an offer that is live on the application, you will have to contact us. We will then pull the offer, and allow you to create a new one. However, we do not recommend doing this often, because it may not go down well with potential customers.

Can a quantity restriction be imposed on an offer?
Unfortunately, we do not allow our partners to restrict the number of people who may redeem an offer. We recommend doing this indirectly through the expiry date/point value of said offer.

Can partner brands send push notifications to users?
Unfortunately, we do not allow our partners to send push notifications directly to users.

Will brands with ongoing offers receive a report?
Yes, a weekly report will be disbursed to all brands that have ongoing offers. These reports will detail all key analytics about the offers, such as number of clicks and number of redemption's.

23
Years
49
Weeks
1
Days
Total TIME SAVED BY Lock&Stock USERS AND COUNTING